Results Guarantee for eyelash growth serum

At Magnera, we are committed to delivering real, visible results — and we’re confident you’ll love your lashes. That’s why we offer a 90-day results guarantee: if you don’t see any improvement after 90 days of daily use, we’ll give you your money back. No risk, no pressure — just fairness and care.

How to claim your guarantee

We keep the process simple, transparent, and customer-friendly:

1. Take a clear close-up “before” photo
Before you start using MAGNERA serum, take a close-up photo of your natural eyelashes:
– no makeup or mascara,
– taken in good lighting,
– with date and time proof from your phone’s gallery.

2. Document your progress
After 90 days of consistent use, take your close-up “after” photo under the same conditions, along with:
– a photo of the emptied product,
– your order confirmation.
All photos must include date and time proof.

3. Send your request
Email your photos to magnera.store@gmail.com or use the contact form on our website.
Your request will be reviewed within 2–6 business days by our support team.

Important to know

To ensure fairness for all customers:
– Refund requests must be submitted within 16 weeks of receiving your product.
– Requests that do not meet the criteria cannot be approved.
– We may decline requests if the provided photo evidence is unclear or incomplete.
– The guarantee applies only to your first purchase and one bottle.
– Allergic reactions are not covered, as individual sensitivity varies.